INFORMATION WE COLLECT
When you place an order, sign up for product news, or check an order, we may process your name, email, shipping and billing details, order contents, and transaction status. Payment card details are entered directly into Stripe's secure checkout and are not stored in the KIVO product database.
HOW WE USE IT
- Process payments, deliver orders, exchanges, and returns.
- Prevent fraud and protect the storefront.
- Send product news only when you subscribe.
- Improve product availability and customer experience.
SERVICE PROVIDERS
We share only the information required for hosting, payment processing, delivery, and store operations. These providers process data under their own terms and security practices.
YOUR CHOICES
You may unsubscribe from marketing messages at any time. You may also request access, correction, or deletion of eligible personal information through customer support.
Contact supportDATA RETENTION
Order records are retained as needed for fulfillment, returns, accounting, fraud prevention, and legal obligations. Newsletter records are retained until you unsubscribe or request deletion.